Retention strategies that work

Human Resources Retention strategies that work Retaining valued employees is a challenge for most companies. It becomes tougher when the workforce happens to be a predominantly young one. Sudipta Dev finds out which are the most effective long term retention strategies Retaining the right talent has always been a challenge for most companies in both the travel…

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The competitive advantage

The Showstoppers The competitive advantage In a highly competitive hospitality business, housekeeping can set you apart from your competitors. While it establishes the brand value and reputation of a hotel, the challenges lie in attracting good talent to the housekeeping department which has one of the largest number of employees, and constantly motivating them. By Express…

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Manpower planning for the future

Sudipta Dev analyses how business growth and stability of an organisation depends on future workforce planning. Strategic workforce planning is not limited to hiring and retaining talent, but anticipating future manpower needs of an organisation. In a dynamic business scenario, manpower planning is critical to organisational growth and stability. It is integral to recruiting, retaining, retraining…

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The industry will bounce back

By Geeta A Sundrani Geeta A Sundrani The Indian hotel industry is witnessing a double whammy. Hotel occupancies have dipped by nearly 50 per cent in the past few months, triggering a fall in tariffs. Perhaps, the next year’s Commonwealth Games will revive the battered industry. This is a worldwide phenomenon Britain has started offering…

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IQ,EQ and SQ

Outstanding performers with high levels of Intelligence Quotient (IQ), Emotional Intelligence Quotient (EQ) and Spiritual Quotient (SQ) can rarely be found in traditional organisations, says Geeta A Sundrani For long, the world gave much importance to Intelligence Quotient (IQ). This attitude is a legacy of the early 20th century when psychologists devised tests to measure intelligence….

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Serving silently

A large segment of the hospitality industry workforce are the so called ‘blue collared’ personnel who work silently, often in back of the house functions. Most hotel companies are now realising the need to develop an inclusive culture for their training, development and welfare, even though they could be outsourced third party workers. By Sudipta Dev…

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